With over 4,000 apps, Salesforce CRM is superior to Zoho CRM, which offers just five, 10, 15, 20 or 50 at each paid price plan. One of its many highlights is the huge range of integrations you can connect. Get advanced deal management and highly customized sales pipeline monitoring with Salesforce CRM. If you're part of a medium-to-large business, you're ready to upgrade to the sharpest tools in the CRM shed. Salesforce is the big name in CRM software – holding 23% market share, which is greater than its four nearest competitors' combined. If your company only tends to handle one deal at a time or gets very few customer service enquiries, then your team likely doesn't need a CRM. Here are the types of workers likely to benefit most from a CRM: That's why businesses with fewer people can handle more sales or customer service enquiries using a CRM. Smaller sales and marketing teams can benefit from a CRM subscription thanks to its automation and revenue calculation features. If you're looking to scale up your customer base, you should look into the best CRM systems for marketing automation. A CRM system is best suited to a sales or client services manager in an ambitious or growing business. Businesses with multiple customers and sales leads benefit the most from CRM software.
